Privacy Policy

1. Introduction

PropZura Inc. ("Company," "we," "us," or "our") operates the PropZura website and software platform ("Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our platform.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service. By accessing and using PropZura, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide, including:

• Account registration information (name, email, phone number, company)
• Profile and business information
• Payment and billing information
• Communications with our support team
• Real estate property data and transaction information
• Preferences and settings

2.2 Automatically Collected Information

When you use our Service, we automatically collect:

• Device information (device type, operating system, browser type)
• IP address and location data
• Usage analytics (pages visited, features used, time spent)
• Cookies and similar tracking technologies
• Server logs and access patterns

2.3 Third-Party Data

We may receive information from third-party sources, including real estate databases, public records, and data providers, to enhance our platform's functionality.

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Service
• Process transactions and send related information
• Send promotional communications (with your consent)
• Respond to your inquiries and provide customer support
• Analyze usage patterns and improve user experience
• Detect and prevent fraud or security issues
• Comply with legal obligations and enforce agreements
• Personalize your experience on our platform

4. How We Share Your Information

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including payment processors, hosting providers, analytics services, and customer support platforms.

4.2 Business Transfers

Your information may be transferred as part of a merger, acquisition, bankruptcy, or other business transaction.

4.3 Legal Compliance

We may disclose information when required by law or when we believe in good faith that disclosure is necessary to protect our rights, privacy, safety, or property.

4.4 User Consent

We will not share your information with third parties for marketing purposes without your explicit consent.

5. Data Security

We implement comprehensive security measures to protect your personal information, including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data
• Regular security audits and penetration testing
• Access controls and authentication protocols
• Employee training and confidentiality agreements
• Incident response procedures

However, no method of transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate data
• Deletion: Request deletion of your information
• Opt-out: Unsubscribe from marketing communications
• Portability: Receive your data in a portable format
• Restriction: Limit how we use your information

To exercise these rights, please contact us at privacy@propzura.com.

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, including:

• Essential Cookies: Required for service functionality
• Analytics Cookies: Help us understand how you use our Service
• Marketing Cookies: Used for targeted advertising (with consent)
• Preference Cookies: Remember your settings and choices

You can control cookie settings through your browser preferences. Disabling certain cookies may affect Service functionality.

8. Data Retention

We retain personal information only as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. When information is no longer needed, we securely delete or anonymize it. Certain information may be retained for legal or compliance purposes.

9. Third-Party Links

Our Service may contain links to third-party websites and services. This Privacy Policy applies only to PropZura. We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

PropZura is not intended for children under 13 years old. We do not knowingly collect personal information from children. If we become aware of such collection, we will promptly delete the information and take appropriate action.

11. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our Service, you consent to such transfers.

12. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on our website. Your continued use of the Service following such changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us: